Monday, December 24, 2007

Changing the Industry


I got back from the IMB conference. I love the reactions we get. People get excited about the technology and start to imagine how they could implement it in their business. One of the things I talk about is our commitment to assisting the customers as they make this transition to 3D fashion design. We send an expert to the customer's site to install and set-up the system making sure it woks like a charm. Then, we gather up the entire team that’s going to be working with the system and give them a 4-day course so they can get started. The real important part though, is supporting the customers after that first period. Helping them find solutions to their problems assisting them and supplying them with upgrades when needed. My years in the "shmattes business" taught me that innovation and changes are a necessity in this industry, as in life, and just like in life you sometimes need a guide to help you get to innovations and make changes.


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